Senior Claims Analyst

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Job Identification Number: 24

Location: Indianapolis, IN

Job Type: Direct Hire

Job Category:  Insurance

Qualified candidates, please attach resume when applying.


Our client, an insurance agency, is seeking a Senior Claims Analyst in their Indianapolis office.

Primary Responsibilities:

  • Manage and adjust high frequency with low to medium severity claims involving premises, property damage, medical payment and general casualty claims impacting primary and umbrella policies.
  • Ensure high level of customer service and technical claim file quality.
  • Proactively handling claims from first notice of loss through ultimate resolution, working and advising internal partners on claims, developing a plan of action for ultimate resolution, obtaining budgets and meeting with clients and brokers.
  • Provides outstanding customer service and works well with the insured, broker and TPA in the handling and adjudication of claims.
  • Analyze and draft coverage letters as appropriate and communicates coverage positions effectively.
  • Conducts, coordinates, and proactively handle investigation and ensures timely resolution of claims.
  • Directs and closely monitors assignments to experts and defense counsel as necessary.
  • Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.

Qualifications and Requirements:

  • Should have a high degree of specialized and technical competence in the handling claims.
  • 4+ years of handling high frequency/ low severity premises, property damage, medical payments and general casualty claims.
  • College degree required or matching equivalency.
  • Ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Should have technical competence in all aspects of casualty claims with particular emphasis on timely customer service.
  • Experience in handling and adjusting claims in multiple jurisdictions