Insurance Policy Processor

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Job Identification Number: 235

Location: Indianapolis, IN

Job Type: Direct Hire

Job Category: Insurance

Qualified candidates, please attach resume when applying.


Our client, a leading Insurer, is seeking a Insurance Policy Processor, to join their Indianapolis office.

Primary Responsibilities:

  • Develop positive working relationship with clients.

  • Communicate with customers in a positive friendly manner most often by phone

  • Provide information about our personal lines homeowners, auto, umbrella and boat insurance products and services

  • Keep records of customer interactions and transaction in our company management system

  • Review insurance policy changes ensuring changes were made correctly

  • Answer customer questions and resolve their problems as they arise.

  • Rate insurance quotes and policies.

  • Participate in continuing education programs in both insurance and our company management system.

  • Determine rate charges for coverages added or subtracted

  • Collect payments from customers and pay companies on-line

  • Arrange for customer billing options