BI Claims Supervisor

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Job Identification Number: 409

Location: Indianapolis, IN

Job Type: Direct Hire

Job Category: Insurance

Qualified candidates, please attach resume when applying.


A Specialty lines Insurance company is Indianapolis, IN is looking for a Bodily Injury Claims Supervisor to oversee the Claim Examiners and Claim Assistant staff to ensure quality review and performance feedback.

Primary Responsibilities:

  • Supervise to ensure timely processing of claims and ensure prompt pay requirements are met and maintained on a monthly basis

  • Document process changes and procedures in claims operations and monitor claims counts

  • Create and enforce company policies and create staffing plan to improve customer satisfaction

  • Oversee orientation and training of staff

  • Observe Claims Processors’ ability to utilize computer system, reference materials, and recommendations for performance improvement


  • Bachelor’s degree in business and 6+ years’ of Claims experience; experience of Claims leadership experience

  • Strong understanding of all principles, practice, and procedures relevant to position

  • Excellent communication and organizational skills

  • Advanced proficiency of Microsoft Office and the ability to create reports and spreadsheets

  • Strong analytical thinker