BI Claims Supervisor
Qualified candidates, please attach resume when applying.
A Specialty lines Insurance company is Indianapolis, IN is looking for a Bodily Injury Claims Supervisor to oversee the Claim Examiners and Claim Assistant staff to ensure quality review and performance feedback.
Supervise to ensure timely processing of claims and ensure prompt pay requirements are met and maintained on a monthly basis
Document process changes and procedures in claims operations and monitor claims counts
Create and enforce company policies and create staffing plan to improve customer satisfaction
Oversee orientation and training of staff
Observe Claims Processors’ ability to utilize computer system, reference materials, and recommendations for performance improvement
Bachelor’s degree in business and 6+ years’ of Claims experience; experience of Claims leadership experience
Strong understanding of all principles, practice, and procedures relevant to position
Excellent communication and organizational skills
Advanced proficiency of Microsoft Office and the ability to create reports and spreadsheets
Strong analytical thinker